Terms of Service

Terms of services

The Terms and conditions of service document (the “Terms”) outlines the terms and conditions of the use of  Gorilla'sVPN services (the “Services” or “Service”)   (“GorillaVpn”). These Terms also govern the use of and access to GorillaVpn’s content (the “Content”), which includes the GorillaVpn's website (the “Site”), applications (the “Apps”), and any or all software provided by GorillaVpn (the “Software”).

By agreeing to these Terms and Conditions, you are also agreeing to the  (“Privacy Policy”).

1. Acceptance

By accessing the content or services of GorillaVpn, you are agreeing on behalf of yourself  and those that use your account, to comply with and be legally bound by these Terms in their entirety. These Terms constitute a legally binding agreement (the “Agreement”) between you and GorillaVpn. If you do not agree with any part of the Terms, you should not use our Services.

By creating an account for to use our services, you represent that you are at least eighteen (18) years of age or that you are a valid legal entity, and that the registration information you have provided to us is accurate and complete.

2. Modification

GorillaVpn may update the Terms from time to time without notice. If you continue to use GorillaVpn’s Services, Content, Site, Apps, or Software after these changes take effect, then you agree to the revised Terms. The current version of the Terms is always available on our site. You understand and agree that it is your obligation to review these Terms from time to time in order to stay informed on current rules and obligations. Notifications of changes to the Terms will be provided to subscribers through an email message or update to our Site. Your use of the content or Services following the changes to these Terms constitutes your acceptance of the changed Terms.

3. Privacy Policy

 GorillaVpn has a strict no logs or activity policy. Meaning that we do not track or hold activity performed. However, to use our service, we do collect very minimal information. Like an email address, a cookie or credit card, so we are be able to process your account and allow access to our service.

We do not sell your personal information to third parties. And information you provide is encrypted.

We ensure that we never log your browsing history, DNS queries, the traffic destination, the data content, IP addresses, And Therefore:

  • We will not know the set of original IP addresses of a user computer.
  • We will not know which user that ever accessed a particular service or website.
  • We will not know which user was connected to the VPN at any specific time or which VPN server or IP addresses they used at anytime.
  • Should any legal demand be made to Gorillavpn.com to show logs or activity, We cannot show it, because that data does not exist.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at gorillavpn.com, unless otherwise defined in this Privacy Policy.


    Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer & hard drive.
  • Our website uses these cookies to collection information and to improve our Service.
  • You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
  • We may employ third-party companies and individuals due to the following reasons:
  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

5. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

4.  Subscriptions

By subscribing to Gorillavpn services, you agree to become a subscriber (“Subscriber”) for the period you have elected. A full list of subscription plans and pricing is available on the site. GorillaVpn.com reserves the right to amend subscription fees or institute new fees at any time upon reasonable advance notice posted on the site or sent via email. Any changes to the pricing will not affect the Subscriber’s current subscription period and will become effective only upon subscription renewal. Subscription purchases and refunds are handled via multiple third-party payment companies. To find out more about these third party payment companies and how they process your data, please refer to our Privacy Policy.

When supported by your payment method, plans renew automatically by default at the completion of the billing term. By default, the renewal term is for the same duration as the billing term for the original subscription. The subscription fee will be charged automatically to the payment method you last selected. If you would like to discontinue automatic renewal, you may sign in to the Site and turn off auto-renewal.  By default, auto-renewal is turned on when you use a payment method that supports auto-renewal (such as a credit card or Paypal), and turned off when you use a payment method that does not support auto-renewal (such as Bitcoin).

Each paid subscription grants you one (1) license to use on five (5) different devices at any given time.

5. *30 Day Money Back Guarantee. Refund Policy

Once joining and for any reason, we are unable to deliver you our service in the first 30days due to technical reasons, we will fully refund you. To make a claim, please raise a ticket on our contact us page  

6. Acceptable Use Policy

GorillaVpn Services may be accessed from all around the world, so it is your responsibility to assess whether using the Site, Apps, Software, or Services is in compliance with local laws and regulations. You should not access GorillaVpn services if you are located in any of the countries where using, accessing, or subscribing to the Site, Apps, Software, or Services would violate that counties laws

Whenever you use the Site, Apps, Software, or Services, you must comply with these Terms and applicable laws, regulations, and policies of that country.

You understand that it is your responsibility to keep your GorillaVpn account information confidential. You are responsible for all activity under your account. If you ever discover or suspect that someone has accessed your account without your authorization, you are advised to inform us immediately so that we may revoke your account credentials and issue new ones.

GorillaVpn aims to provide the best service possible to all of our Subscribers. In that sense, we require that you do not misuse our Content or Services. A misuse refers to any use, access, or interference with the Content or Services contrary to the Terms or applicable laws and regulations.

In order to protect the Services from being misused or used to harm someone, GorillaVpn reserves the right to take appropriate measures when our Services are being used contrary to these terms and applicable laws. You agree that GorillaVpn may terminate your account or take any  legal measure provided by law, without providing a refund for services already paid, if you misuse the Service.

In using our Services, you agree not to:

  • Send or transmit unsolicited advertisements; or content (i.e., “spam") over the Service.;
  • Send, post, or transmit over the Service any; content which is illegal, hateful, threatening, insulting, or defamatory; infringes on intellectual property rights; invades privacy; or incites violence or terrorism.
  • Upload, download, post, reproduce, or; distribute any content protected by copyright or any other proprietary right without first having obtained permission from the  owner of the proprietary content.
  • Upload, download, post, reproduce, or  distribute any content that includes sexual or explicit depictions of minors.
  • Engage in any conduct that restricts or inhibits any other Subscriber from using or enjoying the Service.
  • Attempt to access, probe, or connect to computing devices without proper authorization (i.e., any form of  “hacking”).
  • Attempt to compile, utilize, or distribute a  list of IP addresses operated by GorillaVpn in conjunction with the service.
  • Use the Service for anything other than  lawful purposes.

7. License

Subject to your compliance with these Terms, GorillaVpn grants to you a non-exclusive and limited license to download and use the Software. Modifying, distributing to unauthorized parties, reverse engineering, or otherwise using the Software in any way not expressly authorized by GorillaVpn is strictly prohibited.

Usage of any material which is subject to GorillaVpn’s intellectual property rights is prohibited unless you have been provided with explicit written consent by GorillaVpn.

8. Language and Translation of Content

All of our Content was originally written in English. Any translation of our Content is done on a best-effort basis. We cannot guarantee the accuracy of translated Content. In the event of any discrepancy between the translated Content and the English Content, the English Content shall prevail.

9. Third-Party Websites

GorillaVpn may provide you with content belonging to Third Parties (“Third Parties”) or links leading to third-party websites. GorillaVpn is not responsible for the availability of the content provided by Third Parties as they are not under the control or supervision of GorillaVpn, and they may have different terms of use and policies. Available in certain countries. Your access through our Services to any website, service, or content provided by Third Parties does not indicate any relationship between GorillaVpn and such Third Parties.

10. Partner Services

GorillaVpn may from time to time provide access to or promotional offers for partner services, applications, or websites (“Partner Services”) as an added benefit to the Service. The Partner Services are not integrated or incorporated with the Service, and your interaction with any Partner Services are governed by their own applicable terms. GorillaVpn will never share your personal information with any provider of Partner Services.

GorillaVpn does not guarantee and is not responsible or liable for the behavior, features, or content of Partner Services or any transaction you may enter into with any provider of Partner Services, nor does GorillaVpn warrant the compatibility or continuing compatibility of the Service with Partner Services.

11. Disclaimers

We will strive to prevent interruptions to the Site and Services. However, these are provided on an “as-is” and “as-available” basis, and we do not warrant, either expressly or by implication, the accuracy of any materials or information provided through the Site or Service, or their suitability for any particular purpose. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose, or non-infringement. We do not make any warranty that the Services will meet your requirements, or that it will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. You acknowledge that you access the Site and Services at your sole risk and discretion.

VPN service coverage, speeds, server locations, and quality may vary. GorillaVpn will attempt to make the service fast and available at all times. However, the Service may be subject to unavailability for a variety of factors beyond our control, including but not limited to emergencies; third-party-service failures; or transmission, equipment, or network problems or limitations, interference, or signal strength; and may be interrupted, refused, limited, or curtailed. We are not responsible for data, messages, or pages lost, not delivered, delayed, or misdirected because of interruptions or performance issues with the Service, communications services, or networks. We may impose usage or Service limits, suspend Service, terminate VPN accounts, or block certain kinds of usage in our sole discretion to protect Subscribers or the Service. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.

GorillaVpn reserves the right to investigate matters we consider to be violations of these Terms. We may, but are not obligated to, in our sole discretion and without notice, remove, block, filter, or restrict by any means any materials or information that we consider to be actual or potential violations of the restrictions set forth in these Terms, and any other activities that may subject GorillaVpn or our customers to liability. These rights include the right to terminate your account or take any other legal measure provided by law. GorillaVpn disclaims any and all liability for any failure on our part to prevent such materials or information from being transmitted over the Service and/or into your computing device.

12. Indemnification

You agree to indemnify, defend, and hold harmless GorillaVpn, its officers, owners, directors, employees, members, partners, agents, and suppliers, and their respective affiliates, officers, directors, employees, members, shareholders, partners, and agents, from any and all claims and expenses, including attorneys’ fees, arising out of your use of the Content and Service, including but not limited to your violation of this Agreement. We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.


13. Limitations of Liability

To the maximum extent permitted by applicable law, GorillaVpn shall not be liable and shall not have responsibility of any kind to any Subscriber or other individual for any loss or damage that you incur in the event of:

  1. Any failure or interruption of the Site or Service;
  2. any act or omission of any Third Party involved in making the Site or Service or the data contained therein available to you;
  3. any other cause relating to your access or use, or inability to access or use, any portion of the Site or its Content.
  4. your interactions on the Site or Service;
  5. your failure to comply with this Agreement;
  6. the cost of procurement of substitute goods or services;
  7. or unauthorized access to or alteration of your transmissions or data, whether or not the circumstances giving rise to such cause may have been within the control of GorillaVpn or of any vendor providing software, services, or support for the Site or Service.

In no event will GorillaVpn, its partners, affiliates, subsidiaries, members, officers, or employees be liable for any direct, special, indirect, consequential, or incidental damages, or for any other loss or damages of any kind, even if they have been advised of the possibility thereof. The foregoing shall not apply to the extent prohibited by applicable law.

14. Arbitration

All disputes arising out of or relating to this Agreement or the use of the Site or Services shall be finally settled under the Rules of Arbitration (“Rules”) of the International Centre for Dispute Resolution (ICDR) by one arbitrator (“Arbitrator”) appointed in accordance with said Rules. The arbitration shall be conducted in Road Town, Tortola, British Virgin Islands, unless all parties agree otherwise by a signed written agreement.

The Arbitrator must be qualified and have a background in the area of computer networks, including but not limited to the internet.

The Arbitrator shall have the authority to permit an expedited exchange of documents, but any discovery shall be limited to document requests and interrogatories. The Arbitrator shall have no power or authority to add to or detract from this Agreement, and the costs of the arbitration shall be borne equally, except as described below.

The arbitration shall be conducted on an expedited schedule. The arbitration must be concluded, and an award issued, no later than one hundred and twenty (120) days following the filing of the demand for arbitration, unless all parties to the arbitration proceeding agree in writing to an extension of time or continuance.

Subject to any applicable law to the contrary, you agree that any cause of action arising out of or related to the use of our Site or Services must be commenced within one (1) year after the cause of action accrues, or such action will be permanently barred.

In the event that GorillaVpn is the respondent in any such arbitration, damages awarded against GorillaVpn may not exceed the amount you have paid GorillaVpn for use of the Service.

The Arbitrator shall have the authority to grant any temporary, preliminary, or injunctive relief in a form substantially similar to that which would otherwise be granted by a court of law. The Arbitrator shall have no authority to award punitive damages. The resulting arbitration award may be enforced, or injunctive relief may be sought, in any court of competent jurisdiction in the British Virgin Islands. Reasonable costs (including all costs of arbitration) and attorney’s fees shall be awarded against the party that commenced the arbitration, in the event that party does not prevail in the arbitration.

The parties subject to this arbitration provision include GorillaVpn, its officers, directors, and employees, and any company or legal entity which is a parent, subsidiary, or sister company to GorillaVpn, or with which GorillaVpn has contracted to provide services to Subscribers through GorillaVpn.

15. Assignment

In the event that GorillaVpn is acquired by, or merged with, a third-party entity, GorillaVpn may, without your prior written consent, assign this Agreement and its rights and obligations hereunder to a new corporate entity, who shall be bound by these same rights and obligations. The rights and obligations of the Parties under this Agreement shall be binding upon and inure to the benefit of the successors and permitted assigns of the Parties. Any assignment not in accordance with this Agreement shall be void.

16. Final Provisions

If any provision in this Agreement is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect the original intent of the provision, and the remaining provisions of this Agreement shall remain in full force and effect. Any failure to exercise or enforce any right or the provision of this agreement shall not constitute a waiver of such right or provision.